Privacy Policy

Last Update: 21 January 2024

JustFax (“we”, “us”, “Services”) the operator of https://justfax.online (“website”) provides an online fax solutions to you (“you”, “user”). In this Privacy Policy we describe the information we collect about you and how we process it. Your usage of the Services implies agreement to this Privacy Policy.

This Privacy Policy is an integral part of our Terms of Service.

What Information Do We Collect?

In order to provide you with the Services we collect certain information by you.

Fax files. We collect and temporarily store the fax files you upload to the website. You are obligated to upload files that you have full ownership of and files that do not break any laws or our Terms of Service. The files you upload are stored and used only for sending faxes, and they are deleted as soon as your fax is sent. Files that were uploaded but not sent will be stored for up to a month before deletion. The reason we do so is to improve our Services and give you the opportunity to finish your fax transmission.

Email Addresses. We might obtain email addresses, whether directly by asking you for your email, or indirectly through a third party we work with. The emails we collect are used to provide you with the Services.

Recipient Phone Numbers. We collect recipient phone numbers in order to be able to provide you with the Services.

Server Logs. Our servers might log different information about your device. This information might include, but is not limited to, details such as: User Agent, IP Address, Unique Session Identifier. We collect this information in order to further improve our Services; be able to resolve any disruptions of the Services; being able to administrate and secure the Services and our servers. This information is periodically deleted.

Cookies and Similar Technologies. We might employ usage of cookies and similar technologies in order to enhance your experience on our website. These technologies help us track usage patterns, preferences, and improve our Services.

Communication Data. If you decide to contact our support team we might collect and record your email address in order to be able to reply and provide you with support.

Location Information. We do not actively collect your location information. However, certain information may be inferred from your IP address and other device data.

Please note that we do not actively collect sensitive personal information such as race, religion, personal identifiable information, medical history and the like. This does not apply for cases when you actively provide us with such information in order to use the Services, for example by uploading files that contain medical information, or entering your personal information during checkout.

How We Use This Information?

The information we gather about you, or that you provide yourself, is collected and used for the following purposes:

providing you with the best experience of using our Services;
to further enhance and tailor the way we communicate with you;
for performing research and analysis of our Services;
for marketing and advertising purposes;
to better learn and understand how users use our Services;

We might share the information we collect, or that you provide us with, as described below:

Vendors and Service Provider. In order to provide you with the Services, we work with third-party providers and vendors.
For Legal Purposes. In order to protect ourselves or expose unlawful usage or abuse of our Services, we might disclose said information with official legal authorities.
Sales or Transfer of the Services/website. In an event we decide to sell parts of, or the entire operation of the Services or the website, your information will be shared with the acquiring party.

Third Party Services and Applications

In order to provide you with the Services we use third-party services and applications. These third-party services have access to partial or full information that we collect. If you decide to use our Services, you agree to the Privacy Policy and Terms of Service of said third-party services and or applications.

How Secure Is My Information?

We follow industry standard practices of securing your information. Your information is stored encrypted where applicable, communication is always secure via Secure Socket Layer (SSL). We practice limited access of our employees and third-parties to your information, and any access to such information is monitored and audited. Having said that, no system is 100% secure, and we can not guarantee that unauthorized third-party will never be able to break our security or access our systems.

You should take all necessary steps in order to protect your information, including but not limited to: having a secure password; keeping your devices secure and updated; avoid sharing your information with others. We will not be responsible for any lost or stolen information due to weak measures of security from your end.

Changes To This Privacy Policy

We may revise this Privacy Policy from time to time, and will post the revised version on our website. If the revision is major and reduces your rights, we will do our best to notify you about the changes.

How To Contact Us

If you have concerns about your information, or you are protected by any local or regional law regarding privacy policy and want to exercise your rights, you can reach out to us by email support@justfax.online.